Punctuation Pitfalls, Part 1

A confession: I’ve been a professional writer for more years than I now care to admit, and I still have to pause sometimes and think through some basic rules of punctuation. Since I figure I can’t be alone in this, I decided to bring a few of them together in this post to help us […]


Warning: today’s post may seem a bit esoteric. I think it’s pretty darn interesting, and I  know it has real-world implications for anyone trying to communicate anything, but if you want to cut to the chase you can always scroll down to the end. What a difference a word makes! I’m reading Wolf Hall, by […]

The Pronoun Problem

What to do about gender neutrality? It was so easy when I was growing up. We were taught that “he” referred to all humans, of either sex, and we believed it. In fact it didn’t and, as an excellent analysis I just came across points out, throughout history it hardly ever has. (Carolyn Jacobson, the University […]

Benefits Communications: The Basics Still Apply

Just about now, as fall tiptoes ever closer, benefits administrators everywhere are dreaming not of crisp new back-to-school outfits or a bountiful harvest, but of benefits open enrollment. Those dreams are not likely to be the happiest during the best of circumstances, but with regulatory changes big and small brought on by the Affordable Care […]

APEX-2016-Winner 2015-Winner2014_winner-Apex-logo20132012