Fortune’s 2019 100 Best Companies to Work For list was posted on Valentine’s Day. That’s highly appropriate, when you think about it, because to get on this list your employees really have to love your organization. The winners are selected according to a rigorous application process that includes an employee engagement survey, which counts for […]
healthy companies
Know Which Employers Are Most Supportive of Aging Workers? Neither Do I!
Isn’t it time for a “best employers” list that puts older workers front and center? Think about it. There are lists of best companies for women, for millennials, for supporting diversity. For people with disabilities, for dads, for parents generally. So where is the list for employees who are nearing the end of their careers—or […]
Next Year’s Father’s Day Gift? How About Paternity Leave?
Father’s Day may have come and gone, but the question of working fathers remains as intractable as ever. This once invisible group (“working father” was pretty much redundant 50 years ago) is now the stuff of cute commercials and rom-coms, but there remains a tremendous disconnect between what we say, as a society, and what […]
Has the Customer Service Pendulum Swung Too Far?
Remember when great customer service wasn’t necessarily a given? When if you bought something that didn’t fit right you couldn’t assume it was returnable? And if you needed something the next day, you’d better go get it yourself? Lily Tomlin’s iconic telephone operator, Ernestine, exemplified at least a strain of “customer service” in the bad […]
Happy 2017! Here’s What U.S. Employees Still Need
Happy New Year, everyone! Back at Thanksgiving, I wrote a post about work-life-related progress in 2016. This week, like many of us, I’m thinking ahead. I’m not much of a believer in New Year’s resolutions, and, in any case, the kinds of things I’m thinking about aren’t in my (sole) power to bring about, so […]
Why Charisma’s Not Enough
To say that this election season is unusual is beyond understatement. Nonetheless, it looks likely to end like every other U.S. presidential election in the last 200-plus years: with a new president-elect, who will be duly sworn in come January. Even another strikingly unusual (in a completely different way) election, that of George W. Bush […]
