I never even heard the term “fake news” until 2016. Although it rapidly became a Donald Trump rallying cry, cynically (and inaccurately) tied to respected and legitimate journalism, if you peer back through the dark mists of time you may recall that was not its initial meaning. Four years ago, it was used to describe […]
business communications
Great Leadership Communications and “America’s Governor”
Every day now, New York’s Governor Andrew Cuomo spends an hour or more before the press and television cameras, detailing horrifically bad and frightening news. And people love him for it. How can this be? Because in all times, but especially crisis times, what people need more than anything is strong communication from leadership. And […]
In a Pandemic, Employee Communications Are More Important than Ever
Sometimes, communication can truly be a life or death concern. As local and national authorities struggle to respond to the COVID-19 pandemic, and businesses tackle the myriad issues it raises on every front, good employee communications can fall by the wayside. Yet, what employees need more than anything right now is to know just what […]
This New Year, Resolve to Improve Your Employee Communications
We’re told that employees in mission-driven organizations are more engaged. But surely this applies only if the employees, themselves, feel they have a role to play in achieving that mission—which can’t happen if they are routinely kept in the dark. A robust, mission-driven organization requires robust employee communications. Today, when Google, smart phones, social media […]
Stop Ignoring This Proven Way to Make Your Case
Trying to sell a new idea or program to senior leadership? Or showcase your organization’s features to win a corporate award or land a grant? We’ve all been told that “making the business case” comes down to having good data. But while data is critical, it’s not everything. Just now I’m reading The Undoing Project by Michael Lewis. […]
The Secret to Organizational Excellence
Last week, the Alliance for Workplace Excellence held its 15th annual Workplace Excellence Awards celebration and lunch. I was delighted to be asked to be asked to contribute an article to the program for the day, and thought I’d share what I wrote with my blog readers, as well: Want to create an excellent workplace? Take a […]