What Makes a “Great Place to Work?” The Rules Have Changed

Last month I attended the Great Place to Work Institute’s annual conference, and once again I was struck by how things have changed. Great Place to Work Institute (aka GPTW) is the organization responsible for Fortune’s annual “100 Best Companies to Work For” list, as well as a bunch of other best workplace lists published […]

Women Are Entering Worlds Once Dominated By Men. The Same Can’t Be Said in Reverse.

My son graduated from music conservatory with a degree in composition last spring, so naturally he’s back in his old bedroom and, currently, earning some part of his keep by babysitting. His job includes picking up kids at a private school, often  afterwards heading to the school playground. The school has even issued him an […]

What Do We Talk About When We Talk About Engagement?

“A growing body of research shows that an engaged workforce is the key to better customer experience.” I came across that sentence the other day and sighed. Talk about stating the obvious. It’s a bit like saying, “a growing body of research shows that ice cream tastes good.” Of course engaged workers are going to […]

Taking on the “Should-Dos” in a Sea of Distraction

I haven’t blogged in months. I feel bad about that. While I doubt any of my subscribers are waiting on the edge of their seats for the next post, I still feel I’ve broken some sort of commitment. Besides, blogging is an important part of my business model. It serves to remind current and potential […]

APEX-2016-Winner 2015-Winner2014_winner-Apex-logo20132012