What Do We Talk About When We Talk About Engagement?

“A growing body of research shows that an engaged workforce is the key to better customer experience.” I came across that sentence the other day and sighed. Talk about stating the obvious. It’s a bit like saying, “a growing body of research shows that ice cream tastes good.” Of course engaged workers are going to […]

Taking on the “Should-Dos” in a Sea of Distraction

I haven’t blogged in months. I feel bad about that. While I doubt any of my subscribers are waiting on the edge of their seats for the next post, I still feel I’ve broken some sort of commitment. Besides, blogging is an important part of my business model. It serves to remind current and potential […]

What Makes an Employer One of “The Best”?

Every year, I work with organizations to help them tell their stories on the “Working Mother 100 Best Companies” application. Although I have been steeped in the work-life field for nearly all my professional life, I am still frequently surprised and impressed by the smart ways my clients find to support their employees and create cultures […]

The 2017 Working Mother WorkBeyond Summit: Some Takeaways

Last week I attended the annual conference celebrating companies listed on Working Mother’s 100 Best Companies list. Rebranded as the WorkBeyond Summit, the event once again showcased an assortment of interesting research and best practices. Here are a few of my takeaways: Even as Paid Parental Leave Remains Elusive, Some Policies Embrace Everything From Dads […]

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